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Frequently Asked Questions
Find answers to your questions
Alice, the AI assistant
What is Alice?
Does Alice cost anything?
Are my conversations with Alice private?
Can Alice be wrong?
Student verification
How do I become a verified student?
My school is not recognised, what can I do?
What is the verified status for?
Posting: private or public
What is the difference between a public and a private post?
Who exactly sees my private posts?
Can I change the visibility after posting?
What about my profile?
Levels, XP and trophies
What are XP and levels?
How do I earn XP?
Why don't I see trophies on my account?
Is the leaderboard mandatory?
Partners, schools and associations
Who can have a pro space?
What does the pro space contain?
How do I publish a student offer?
General
What is STUD'IN?
Is registration free?
Who can register on STUD'IN?
How can I report inappropriate content?
Book Market
How can I sell a book?
How do I buy a book?
Does STUD'IN handle the financial transaction?
Housing
How can I publish a housing ad?
Does STUD'IN verify ads?
Can I contact the owner directly?
Carpooling
How do I propose a carpool ride?
How are carpooling payments handled?
What happens in case of cancellation?
Tutoring
I'm good at statistics. Can I give lessons?
How do tutoring sessions take place?
Is there a tutor rating system?
Events
My student circle is organizing a party. How do I add it?
How can I participate in an event?
Challenges
What is the Challenges section?
How to participate in a challenge?
Who creates the challenges?
Account & Security
I forgot my password. How to reset it?
How can I change my personal information?
How can I delete my account?
Internships & Jobs
How to apply for an offer?
Are offers verified?
PayPal Payments
How does PayPal payment work on STUD'IN?
Is a PayPal account mandatory?
Does STUD'IN take a commission on PayPal payments?
STUD'IN MOBILE
What is STUD'IN MOBILE?
Is STUD'IN MOBILE free?
Are my data synced between STUD'IN MOBILE and the website?
Questions fréquentes - STUD'IN